Articles

 30 Day Money Back Guarantee

All Web Hosting plans include a 30 Day Money Back Guarantee. If you encounter any problems with...

 Can I customize my package?

We currently don't offer the option to customize RAM, disk space and bandwidth.  Our packages are...

 Can I host Minecraft server on VPS?

Yes, we allow Minecraft servers on our vps packages. Please make sure that you select the right...

 Can I provide my own ISO file?

We currently don't allow custom iso's to be used on our cloud packages.  

 Can I setup reseller shared hosting on VPS?

Yes all our Linux and Windows VPS are suitable for reseller web hosting.     For Linux VPS, we...

 Can I use VPS for email marketing?

Yes, both our Linux and Windows VPS packages can be used for email marketing as long you abide by...

 Difference between Semi-Managed and Managed?

Semi-managed support is included with all vps packages.  With semi-managed, our techs will...

 Do I need a domain name for VPS Hosting?

A domain is not requried for VPS Hosting.  All our packages come with one IP address that will...

 Do you have test files and IP available?

Test files can be located on our Network page located here - http://www.photonvps.com/network.html

 Do you offer cPanel/WHM licenses?

Yes, we are an authorized cPanel NOC.  If you have a SSD Cloud plan, you can order cPanel by...

 Do you offer phone support?

Through years of experience in web hosting industry, we have learned that issues are never...

 How does your DDoS Mitigation work?

We provide in-house DDoS Mitgation services.  2 Gbs or 750,000 PPS is included on every server...

 Is it easy to move from OpenVZ to Xen or Vice Versa?

Due to differences in virtaulization technologies it's rather difficult to change from OpenVZ to...

 Is it easy to upgrade VPS package?

For Linux and Windows VPS, we can upgrade your server without any problems if there is...

 What content is prohibited on my server?

Examples of prohibited content or links include (but are not limited to): Pirated software...

 What Edition is offered for Windows VPS?

For Windows VPS, we use Datacenter edition.  Also, all Windows OS come with option of 32 bit and...

 What features are included in Plesk for Linux?

Technical Specifications & Supported Features CentOS 6.x or Ubuntu 12.04 PHP support for...

 What features are included in Plesk for Windows?

Technical Specifications & Supported Features Microsoft Server 2012 or 2008 R2 Standard...

 What features are offered in SolusVM Control Panel?

SolusVM VPS Panel Features: Manage multiple Virtual Servers from a single login Reboot...

 What is Price Match Guarantee?

We are so confident that you will not be able to find any other provider that is able to offer...

 What is server setup time?

All orders are checked for fraud before they are processed.  If there is no issues with your...

 What is the difference between Xen vs OpenVZ Virtual technology?

Although Xen and OpenVZ VPS hosting options are both open source server technology, there are...

 What networking interface is used on OpenVZ?

For all OpenVZ packages, we utilize venet0 interface for networking.

 What OS is recommended for cPanel VPS?

For cPanel, we recommend getting a VPS with at least 1 GB RAM and Centos 5.x 64 bit.  If you have...

 What payment methods do you accept?

We accept Paypal, Alipay and Credit Cards (Visa, Mastercard, American Express and Discover).

 What's the difference between Windows Server 2008, 2008 SP2 and 2008 R2?

Windows Server 2008 and Windows Server 2008 SP2 are the same operating system, just at a...

 Where is the Data Center located?

Our Data Center is located in Downtown Los Angeles and more details can be found...

 Which VPS package is best for Squid installation?

For Squid, we recommend at least 1GB Dedicated RAM or higher packages. Fore more information on...