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 30 Day Money Back Guarantee

All Web Hosting plans include a 30 Day Money Back Guarantee. If you encounter any problems with...

 How do I cancel my service?

Please log into the client area to submit a cancellation form if you wish to stop this service....

 How do I make a payment?

  PaypalIf you're paying via PayPal, by default, your payment is a one-time payment and...

 How to Upgrade/Downgrade your Cloud Servers?

Upgrading and downgrading your cloud servers is fairly easy and can be achieved with few simple...

 How to add funds to my account.

Yes, you can add funds to your account by visting your client area at -...

 How to cancel a Paypal subscription?

  How do I cancel a recurring payment, subscription, or automatic billing agreement I...

 How to change Operating System or Add/Remove IP addresses?

Log into client area at https://www.photonvps.com/billing/clientarea.php Click on the service...

 How to order cPanel license for your server IP?

As a client, you have the ability to order the cPanel license for multiple servers and manage...

 How to setup automatic payment?

Credit Card If you are paying via Credit Card, your account will be billed automatically on...

 How to update credit card information on file?

Please refer to the steps below for updating credit card information on file - Visit client...

 What payment methods do you accept?

We accept Paypal, Alipay and Credit Cards (Visa, Mastercard, American Express and Discover).