What kind of hardware is required to get started with colocation?

To get started on colocation you'll need rack-mountable server, power circuit cable, network ethernet cable (cat5, cat5e or cat6) and server rails compatible with rack-mount server. If you're colocating one or two

servers, a switch is not usually required. For more than 2 servers, we ask that you send in a switch to handle the additional network ports required for connectivity.

How do I find out how much power circuit my server will utilize?

A quick calculation can be done by checking each components power circuit consumption individually and adding them up. You'll usually find this information on the packaging or on the component itself. In general a

1U rack-mount server will consume anywhere from .75A / 120V - 1.25A / 120V with the CPU taking most of that power circuit usage.

Can I order additional IP's?

Additional IPs can be ordered anytime. For a CIDR block larger than /29 we require proper justification, detailed summary of what IPs will used for.

Is there a limit on extra IP's?

While there is no set limit on additional IPs per colocation customer, all requests are handled on a case by case basis.

Do you guys offer managed colocation option?

With every server we offer free basic remote hands, but if you require further assistance we offer a la cart managed colocation:

Advanced Remote Hands:

- Internal HDD Replace/Install: $30
- RAM swap/install: $30
- Motherboard replace/install: $80
- Add-on PCI card install: $15
- BIOS config/troubleshooting up to 15min: $15
- Server Investigation / Troubleshooting (Senior Engineer): $155/hour

What kind of basic support is included with colocation packages?

All packages include Free Remote Hands: 24/7 reboots, button pushing, screen readouts, external device attachment/movement (CDROM, KVMIP, Adapters,etc), hot-swap HDD replacements / additions, hot/cold swappable PSUs, blade server additions.

Do I lease IP's from Psychz or do I have to bring my own IP's when colocating?

Why not both? Many of our clients have their own IPs that they would like us to announce on our network, but if you do not have your own IPs, we're more than happy to help with that process.

Is there a cost associated with receiving and racking colocation servers?

Psychz Networks racks and stacks, cables for FREE.

Will I get 24/7 access when colocating server?

Its your hardware so you have access to it 24/7 at any of our facilities. To ensure the best possible experience, we ask that you schedule a visit 24 hours prior to arrival, though not required for emergencies

Do you offer storage space at the data center for replacement hardware?

We offer space to store additional hard drives, RAM and other peripherals for $25/Month.

What is your policy on hardware replacement or adding hardware when colocating server at your data center?

We stand by our 4-hour SLA window for hardware replacement. We understand we are your hands and eyes in these situations, so we work hard to ensure your projects stay online.

What should be included when shipping server to Psychz data center?

When shipping a server, include the following: Rack mountable server (pre-built), Rack mount server rails, Power Circuit Cord, Network cables, Switch ( if required )

Do I have to pay shipping fee for servers?

Shipping costs can vary widely, so we pass these costs on to our customer.

Is there a contract for colocation?

Most of our commitment are month-to-month. Deeper discounts may be available depending on commitment term.

Are there any wattage restrictions on the power circuit drop?

Power is not restricted per drop as long as it is within the safety limits of the load.

How does Anycast work for colocation?

Any Cast is a method of announcing your IPs in multiple geographical points of presence in such a way that your visitors reach the closet point of presence giving them a better, faster experience.